PRIVACY POLICY

1. Introduction
At Bistro 29, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.bistro29.com] (the “Site”). Please read this policy carefully. By using our Site, you agree to the practices described here.
 
2. Information We Collect

A. Personal Information
We may collect personally identifiable information (PII) you voluntarily provide when you:
Make a reservation
Submit an event inquiry
Sign up for our newsletter
Contact us via forms or email
This may include your:
Name
Email address
Phone number
Event details (e.g., date, guest count, occasion)

B. Automatically Collected Information
When you visit our Site, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent
Referral source

This data helps us improve the performance and user experience of our website.

3. Use of Your Information

We use the information we collect to:
Process reservations and event inquiries
Respond to customer service requests
Send marketing or promotional emails (only if you’ve opted in)
Improve our website functionality and offerings
Analyze site traffic and usage trends
We do not sell, trade, or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to control cookie usage. Disabling cookies may affect some parts of the Site.

5. Third-Party Services

We may use third-party tools and services such as:
Reservation platforms (e.g., Resy or OpenTable)
Analytics providers (e.g., Google Analytics)
Email marketing tools (e.g., Mailchimp or Klaviyo)
These providers have their own privacy policies and terms. We recommend reviewing them for additional detail.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.


7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion
Opt out of marketing communications
Withdraw consent for data processing
To exercise these rights, contact us at: privacy@bistro29.com


8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe we’ve received information from a minor, please contact us.


9. Security
We implement industry-standard security measures to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site constitutes your acceptance of any revisions.


11. Contact Us
For any questions about this Privacy Policy, please contact:
Bistro 29
16 West 29th Street
New York, NY 10001
📧 privacy@bistro29.com
📞 212-790-8970